- Overall
10.0Overall
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Claims Experience
10Claims Experience
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Value for Money
10Value for Money
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Customer Experience
10Customer Experience
1Cover review by David Harewood
Great to know you were there for us when we needed you!
After my partner and I were catapulted onto the road at 60km in Cambodia we called you as we arrived at the hospital. The person we spoke to was not only sympathetic but super re-assuring that we were in good hands and that 1cover had our backs and would not only take care of the bill but also would be reviewing our care to make sure it met AU standards. We were fortunate that our injuries did not require a hospital stay and we were able to complete a modified version of our holiday. Thank you so much! We really appreciate your service!
1 comments on this review
We do hope you and your partner are doing well, as you say it was fortunate that the incident wasn't so serious to warrant a hospital stay and that you were able to continue on your trip. I do hope that it hasn't put you off travelling in the future.
Thank you for taking the time to provide feedback, it's heart-warming to hear such kind words about our customer service.
We look forward to providing you cover on your next trip!
Sophie@1Cover
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