• Hi Jayne, <br/><br/>It’s perfectly understandable that you’re upset about what has happened. We don’t like to see our customers upset and inconvenienced. At 1Cover, we always strive to create a positive customer experience, so it’s disappointing to hear that we fell short of the high standard of service that we always expect from our staff. <br/><br/>Keeping an open dialogue with our customers is how we improve our service, so thank you for your feedback. <br/><br/>Sophie&#64;1Cover
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