- Overall
10.0Overall
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Value for Money
10Value for Money
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Customer Experience
10Customer Experience
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Claims Experience
10Claims Experience
My 1Cover experience
I have been a long term 1Cover user. My family trip to Japan involved a skiing accident with my daughter. The service I received from the company was amazing!! From the first phone call I was looked after and given options about getting home. The constant phone calls to see how my daughter was and then even when we returned home I had another call to see how we were. The true test was how quickly would I be reimbursed for my costs. I was blown away in 2 weeks all done and dusted. I tell everyone that is going overseas to use your company....I am a big fan :)
1 comments on this review
Wow! Thank you so much for the kind words and I'm so happy that we could help you out in what would have already been a very stressful situation.
I hope your daughter is feeling better after the accident and thank you for taking the time to provide feedback, it's heart-warming to hear such kind words about our customer service.
We look forward to providing you cover on your next trip!
Sophie@1Cover
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