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Overall
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Customer Experience
1.0Customer Experience
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Value for Money
1.0Value for Money
Absolute Joke
Worst insurance company ever. Do not use them. Had to cancel our trip to Nicaragua due to political unrest and tried everything to get a refund prior to lodging a claim. I provided all the necessary information and followed everything they asked for in the policy and they rejected it based on the fact that the status of travel on the smarttraveller website didn't change.
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