- Overall
4.3Overall
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Value for Money
5Value for Money
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Customer Experience
3Customer Experience
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Claims Experience
5Claims Experience
1Cover review by Aaron Fazzolari
Soon to claim
Called on holiday requesting further details on coverage and claims, no help given on call line. Tried their best to help however seemed like they didn’t know exactly how to help or explain things. Friendly
1 comments on this review
I regret that we provided you with bad service and a poor customer experience, it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
Keeping an open dialogue with our customers is how we improve our service, so thank you for your feedback.
Sophie@1Cover
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