• Hi Jessica,

    As with any insurance there is an excess applicable when making claims. Here at 1Cover we give you the option to select your excess when you purchase your policy so you can choose the excess that is right for you.

    I'm sorry to hear that on this occasion your claim was equivalent to your excess, if in future you do decide to take out another policy with us certainly give our friendly contact centre staff a call and they will be more than happy to discuss the policy options with you.

    Thank you for choosing 1Cover and for taking the time to leave us a review.
    Sophie@1Cover
    Reply from 1Cover representative