- Overall
1.0Overall
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Claims Experience
1Claims Experience
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Customer Experience
1Customer Experience
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Value for Money
1Value for Money
Really upset
I spent over $200 on medical bills from an injury from snowboarding in New Zealand.
I took the cover add on for snow sports and this still didn’t cover anything for me. I injured myself on the first day. So i couldn’t enjoy the rest of my holiday and I was relying on my travel insurance I paid for to insure I would at least get something back. But no I only got 36c.
Really upset and won’t recommend this travel insurance to everybody.
Jessica Lumley
1 comments on this review
As with any insurance there is an excess applicable when making claims. Here at 1Cover we give you the option to select your excess when you purchase your policy so you can choose the excess that is right for you.
I'm sorry to hear that on this occasion your claim was equivalent to your excess, if in future you do decide to take out another policy with us certainly give our friendly contact centre staff a call and they will be more than happy to discuss the policy options with you.
Thank you for choosing 1Cover and for taking the time to leave us a review.
Sophie@1Cover
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