- Overall
10.0Overall
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Claims Experience
10Claims Experience
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Value for Money
10Value for Money
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Customer Experience
10Customer Experience
Really Impressed with their Claims Process
After having my wallet pickpocketed overseas, losing cash and cards, I made my claim when I got back for the cash and cost of replacing lost wallet and cards.
Within a week of uploading the required documents, they have processed my claim, and are reimbursing my lost cash in total, and took the policy excess off the much lower item replacement cost component, which I did not expect and was pleasantly surprised to see.
This is my first claim with 1Cover after several years of travelling with their cover, and I will be renewing again!
1 comments on this review
It's fantastic that you were so happy with our claims process, it's always stressful having something such as a theft occur whilst on your travels so having an easy claims process is the least we could do to eliminate any further stress.
We're looking forward to providing you with legendary service again in the future.
Sophie@1Cover
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