• Hi Liz,

    I’m sorry to hear that you were unhappy with the outcome of your claim. However, you can choose to have your claim escalated and reviewed by an independent panel if you wish.
    To organise a review please email your policy details outlining your complaint to [email protected]
    Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
    [email protected]
    Reply from 1Cover representative
  • Like you really care? Wow! Maybe improve your upfront service and don't insult your genuine, trusting customers by treating us like fools for investing our money and trust in you. Seriously. Nobody likes bad feedback but why is that what it takes to get someone to listen?
    Reply from Liz van der Meulen