• Hi Paul, <br/><br/>I&#39;m sorry to hear that you were unhappy with the process when it came to making a claim. We do require proof of ownership of items to support any claim, in some instances we may except bank statements or valuations. If you have not done so yet I would recommend calling our claims team for a chat and they may be able to assist you further. <br/>Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.<br/>Sophie@1Cover
    Reply from 1Cover representative
  • I was considering of using these guys... so how do I prove ownership of say some clothes or shoes I bought some time back that I don&#39;t have receipt for?<br/><br/>Can I take pictures of my things I pack before the trip... would that be enough to prove ownership in an event of a claim?<br/><br/>Cheers,<br/><br/>M.S.
    Reply from Maverick Maverick
  • Thats the problem. Most of the clothes I took were bought some time back and I don&#39;t have receipts, my leather wallet was bought at a market for cash, the Antler case was bought with cash ( yes I know cash is old fashioned). My snorkelling gear is several yrs old to. I don&#39;t have receipts or proof of ownership of anything I took except my phone. Hardly worth taking out insurance except for injury.
    Reply from Paul Remmos