• Hello Nathan,<br/>I&#39;m sorry to hear about your mother&#39;s illness and apologies for the way that your call was handled. This is certainly not indicative of how we treat our customers and can assure you that this was an isolated incident. I would greatly appreciate if you could provide further details in an email so that I can investigate this to ensure we exceed our customers expectations. We value our customers and understand how important it is to offer exceptional service. Thank you for taking the time to leave us a review, we really appreciate it. Regards, Helen [email protected]
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