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Value for Money
1Value for Money
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
1Cover review by sabrina
Useless travel inaurance
We bought the travel insurance (with cruise insurance) early January for our honeymoon and mid feb, our cruise decided to divert Which made us miss 2 ports of call and arrive to another final destination. Being out of pocket thousands due to new airplane tickets. Long story short, they don't want to cover because some news published a “coronavirus” article early January...
1 comments on this review
So sorry to hear that your honeymoon was did not go according to plan.
If you have lodged a claim, you can choose to have your claim escalated and reviewed by an independent panel if you wish.
To organise a review please email your policy details outlining your complaint to [email protected]
Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
Regards, Betty
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