Travel Expense Claim

Communicating and submitting a claim with 1Cover was quick and easy. The customer service before, during and after making a claim was exceptional. We were really impressed with the care and compassion that one employee in particular showed towards our family. Her name was Hine Wheki, she went above and beyond and made regular contact with my daughter to check in on how my health was. Hine assisted my daughter throughout the process and made contact every few days to check in. Michelle Neilson was also quick to reply to emails and was able to provide advice as to what steps we needed to take next.
It was a relief to have such a positive experience with an insurance company. We would highly recommend 1Cover travel insurance.

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