
- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
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Claims Experience
10Claims Experience
Had to make a Claim
2 wk prior to our cruise, hubby became ill. I filled in online for claim uploading the paperwork needed. Many days received another email for more info, which I sent in my post mail. Received email to say received & allow them 10 days. Within a month from start to finish our claim was successful. I stress I felt putting in his claim was unnecessary. At all times I was kept in touch by email very quickly. Very happy. Thankyou.
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