Great value, good customer service, easy, efficient claims process.

I had to lodge a claim. The process was very easy and the claim was processed almost straight away. Great customer service responding quickly to my emails.
Would definitely use them again and highly recommend.

Nikki

19 Jul 2019 16:07

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2 comments on this review

Happy to hear that we could assist with your claim and that you found the process easy and straightforward with no complications. We're looking forward to providing you with legendary customer service again in the future. <br/>Thank you for choosing ITREK and for taking the time to leave us a review, we really appreciate it. Thanks Sophie@ITREK

Reply from iTrek representative 29 August 2019, 12:54 PM
I'm happy to hear that we could assist with your claim and that you found the process easy and straightforward with no complications. We're looking forward to providing you with legendary customer service again in the future. <br/>Thank you for choosing ITREK and for taking the time to leave us a review, we really appreciate it. Thanks Sophie@ITREK

Reply from iTrek representative 29 August 2019, 12:57 PM

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iTrek review average

7.5

Overall Rating 38

Awesome 22
Good 3
Average 4
Bad 0
Terrible 6

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Ricky 30 July 2024, 01:19 PM

1.0

Appauling customer service

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Peter Haynes 23 November 2020, 10:30 PM

10.0

Amazing

I found this company totally professional and extremely helpful. They paid on my claim quickly and hassle free. I cannot recommend them enough.

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han 30 June 2020, 11:42 AM

9.7

Awesome

Really good service , a bit slow response due to COVID-19,however, feel so satisfied <br/>Will definitely join with this insurance company in my next trip

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Great value, good customer service, easy, efficient claims process.

Nikki

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Appauling customer service

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