Overall
9.0
Overall
Customer Experience
10.0
Customer Experience
Value for Money
8.0
Value for Money

Travel Insurance Direct review by Unknown

Excellent level of customer service

I used TID for my three week trip to Thailand and was surprised as at the level of customer service I received. Thank you TID for making such a mundane task as buying travel insurance a fairly enjoyable experience. I will definitely use you again!

Unknown

22 Jul 2013 19:07

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Travel Insurance Direct review average

6.6

Overall Rating 108

Awesome 38
Good 23
Average 6
Bad 15
Terrible 22

More Travel Insurance Direct reviews:

Travel Insurance Direct

Brayden 30 July 2024, 01:26 PM

1.0

Worst company to use

No use getting travel insurance when they deny all claims anyway; really wish we used a more reputable company that cares

0 comments 0 likes 0 dislikes
Travel Insurance Direct

Jess 30 July 2024, 01:24 PM

1.0

Have not responded to my 3 emails about my claim

Lost my luggage going to Fiji. They asked for a silly amount of paperwork then i submitted it all and have heard nothing back for 3 weeks despite emailing them numerous times! Do not recommend using.

0 comments 0 likes 0 dislikes
Travel Insurance Direct

Cmadeleine 25 March 2024, 11:27 AM

1.0

Avoid at all costs!

This company will do anything to weasel out of paying resonable claims. They have no care for the consumer. We became very sick on our honeymoon and had to return home and they wouldn’t cover our flig

0 comments 0 likes 0 dislikes

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Travel Insurance Direct

Brayden 30 July 2024, 01:26 PM

1.0

Worst company to use

No use getting travel insurance when they deny all claims anyway; really wish we used a more reputable company that cares

0 comments 0 likes 0 dislikes

Jess 30 July 2024, 01:24 PM

Have not responded to my 3 emails about my claim

Lost my luggage going to Fiji. They asked for a silly amount of paperwork then i submitted it all and have heard nothing back for 3 weeks despite emailing them numerous times! Do not recommend using.

Cmadeleine 25 March 2024, 11:27 AM

Avoid at all costs!

This company will do anything to weasel out of paying resonable claims. They have no care for the consumer. We became very sick on our honeymoon and had to return home and they wouldn’t cover our flig

Excellent level of customer service

Unknown

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Worst company to use

Have not responded to my 3 emails about my claim

Avoid at all costs!

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