Unacceptable as the Medical Company

They said they would pay the claim if I paid my $100 excess first so I paid that 8 weeks ago and they still haven't paid the medical company, this is unacceptable as the Medical Company are contacting me for the funds. I am thinking they are a scam as they took my $100 but have not paid the account and it has been over 8 weeks, yet they took the $100 within a week ?

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