Overall
8.0
Overall
Customer Experience
8.0
Customer Experience
Value for Money
8.0
Value for Money

Travel Insurance Direct review by aileen23

Could be more personalised.

I purchased a policy online of TID website. I like the simplicity of the purchase process. They also write to you after your trip to give you the link in case you want to make a claim. It would have been better if they had a more personalised reply compared to their standard replies.

aileen23

22 Feb 2013 01:02

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Travel Insurance Direct review average

6.6

Overall Rating 108

Awesome 38
Good 23
Average 6
Bad 15
Terrible 22

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Jess 30 July 2024, 01:24 PM

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Travel Insurance Direct

Brayden 30 July 2024, 01:26 PM

1.0

Worst company to use

No use getting travel insurance when they deny all claims anyway; really wish we used a more reputable company that cares

0 comments 0 likes 0 dislikes

Jess 30 July 2024, 01:24 PM

Have not responded to my 3 emails about my claim

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Cmadeleine 25 March 2024, 11:27 AM

Avoid at all costs!

This company will do anything to weasel out of paying resonable claims. They have no care for the consumer. We became very sick on our honeymoon and had to return home and they wouldn’t cover our flig

Could be more personalised.

aileen23

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Worst company to use

Have not responded to my 3 emails about my claim

Avoid at all costs!

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