Real Insurance reviews
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overall rating 5.5 24 reviews
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Customer Experience
4.8
- Awesome 4
- Good 6
- Average 2
- Bad 1
- Terrible 11
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Value for Money
5.0
- Awesome 5
- Good 6
- Average 1
- Bad 4
- Terrible 8
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Claims Experience
2.9
- Awesome 3
- Good 2
- Average 0
- Bad 1
- Terrible 10
Do NOT GO WITH THIS insurance
This was my first car, my first insurance.<br/>I bought a car on finance from the dealership 3 months ago, I quickly made a policy with real insurance (the monthly repayments were adequate for me). I
Make you pay insurance for the next 12 months after making a claim
I’m a student and I’m being made to pay for another 12 months of insurance just because I claimed.
Vital Info You Must Know before Insuring with These Clowns
I have been a long loyal customer of Real Insurance since April 2012. <br/>My 1998 Honda Civic GLI Sedan has been comprehensively insured with these clowns for $898.25 annually, with an excess of $800
Great Experience!
Easy to take out cover online. Always happy to help with insurance enquiries and very fast, effective work!
great savings
Great value, drive a safe car lowkms, price of policy reflects this. Easy to gain quote and sign up and policy documents received extremely quick. No unneccessary marketing, have referred family alrea
Real Claims Paid, Real Fast.
I had an at fault car accident claim and had only been with Real insurance for four weeks. Everyone I dealt with was friendly and professional. My claim was accepted straightaway and Real's smash rep
Real Insurance - Keeping it real!
I have a car that I use sparsely, but I wanted a comprehensive level of cover. It felt like a bit of a waste of money, but Real Insurance allowed me to adjust my mileage for the year and gave me a gre
Unethical and incompetent company
My car was wrecked in an accident. It was the other driver's fault and was charged by the police. I made a claim on my comprehensive cover but it was refused based on a non-disclosure clause. I had to
Review for real insurance car insurance by steph75
My car is insured by Real insurance and I had an accident where a bus hit my car on the side. I tried to call them but it was taking too long, so I left a voice message with them, but they never got b
Just a big con
A big con. When making a claim, they ask for 5 years driving history. Even the police keeps only a 3 year history. And if something shows up they will use that against you to reject your claim. They a
What an ordeal. I'm exhausted and want this over.
My car was hit head on by a Real Insurance customer who was at fault. The assessor decided to write off my car, which was a relief as it would have been too expensive to fix it. However, it has been 3
It should have been straightforward, but no.
Met with an accident recently where I was not at fault. My car was hit by a truck and the other driver admitted to be at fault. It should have been a straight forward case but not with Real. They are
Customer service is really bad. Still waiting
I found that contacting Real Insurance to follow-up my claim a real obstacle, I would imaging that getting getting a settlement from my claim would be a near impossible feat. Each time I called them,
Upped my premium by 20% for no reason
I have been with Real Insurance since last 5 years and so I expect a lot better service and respect. However, few months back they just increased the premium rates without providing me with any notifi
Save big with pay as you go
I am using a pay as you drive because I use my car mostly on the weekends only for my grocery shopping. The wait on their call centre is really long and sometimes you get cut off which is really anno
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