Budget Direct reviews
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overall rating 4.5 22 reviews
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Customer Experience
4.0
- Awesome 4
- Good 4
- Average 0
- Bad 1
- Terrible 13
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Value for Money
4.3
- Awesome 7
- Good 1
- Average 1
- Bad 0
- Terrible 13
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Claims Experience
2.2
- Awesome 2
- Good 0
- Average 0
- Bad 0
- Terrible 13
BUDGET WONT PAY
We insure our property to be safe yet make a claim and we are treated so badly.<br/>Engineer says damage is 100% caused by the water leak. Still I wait.<br/>I am 80 years old. The stress i am going th
Terrible and will not pay out legitimate insurance claims
How this company has any positive reviews is beyond me - these are clearly paid advertisements and all fake advertising.<br/><br/>The only thing this company offers is cheaper insurance for people WHO
Worst home insurance ever!!!
The worst insurance company ever! I’m so regret to choose it for my home insurance. After a heavy rain my husband noticed roof leaking in our bathroom we call Budget Direct to make a claim. We paid $5
50% increase on Home Insurance
I moved to Budget Direct some years ago to secure a competitive premium.<br/>Last year, we made a claim on a damaged engagement ring which was repaired under our insurance.<br/>I have just found out t
Stay away! don’t get it just because it’s cheaper
I am with Budget Direct home and car insurance since I bought them.On Thursday night due to hail storm my house got severely damaged and that’s the first time I contacted them for any claim. They said
Claims reveals their true ethics 😡
As soon as my claim is finished it's bye bye Budget Direct. I have never been so badly treated by such an unethical company 😲
Theiving Mongrels
Budget are great until you need them. I made a claim after minor damage to my home caused by Tropical Cyclone Marcia, in turn, because I made a claim, they increased my premium by more than double!! E
The best home insurance on the market
I've had home insurance with Budget for 3 years and only have positive comments for their continued customer support. We've moved house 3 times and each and every time they have been helpful and frien
Policy Renewal
We have just renewed our home contents policy with Budget Direct. They have increased the value of of home contents by 3.3%, yet they have increased the cost of the policy premium by a massive 18%!
Cheap but value for money
Having used budget direct for two consequtive years i am very happy with their terms and their service,also have my car insurance with them for 5 years and cant be happier with the service and price
Cheap because they are rubbish
They sent policy renewal to the wrong address. Called on the day it was to expire but I was in hospital in the high dependency unit so i couldn't address the situation. While in hospital there was a b
Warning! Avoid Budget Direct.
Don't be fooled by the cheesy advertising. This company might offer slightly cheaper premiums but will do everything to avoid a legitimate claim. If you want peace of mind do not insure with Budget
Cheap insurance but doesn't cover you
Recently made a claim for an external crack in brick wall that occurred after a small earthquake on 10/3/15. Claim was rejected with staff citing engineer report that indicated there were cobwebs in
Convenient, cost-effective... covered!
My partner and I recently moved in together and wanted to rest easy that our possessions were covered. We did our ground work on the internet and found that Budget Direct had the cheapest rates for ou
value for money insurance
Budget Direct home insurance is value for money compared to similiar products on the market. It is reasonably priced and offers the basics of home insurance. The online application process is simple
Budget Direct Home insurance reviews
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