
- Overall
2.3Overall
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Customer Experience
2Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
4Value for Money
Very Disappointed
READ the FINE PRINT. There are so many exemptions that making a claim is almost impossible.
Lost or Stolen passports must be on your person to claim! How does that work?
Luggage must be in your possession! How does that work?
We were checking into our accomodation and left one bag in the locked car because we couldn't carry everything in one trip. It was obscured from view and locked but RAC refused our claim which included $5000+ of extra expenses related to the bag containing our passports. I was stranded in the UK for 3 weeks until a new passport was issued while my husband had to return to Australia on his own.
Very disappointed in the whole experience
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1.6
$1,500 for insurance, they...
My experience with RAC Travel Insurance has been deeply disappointing. I purchased a policy for over ...
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2.3
Very Disappointed
READ the FINE PRINT. There are so many exemptions that making a claim is almost impossible.
Lost... -
1.0
DO NOT BUY the RAC Travel ...
I bought RAC travel insurance when I was traveling for holidays in December 2022. My mother died and ...
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