• Thank you for your review Andrew. Budget Direct travel insurance policies except Last Minute Cover, does cover towards Cancellation and Amendment fees, subject to terms, conditions, limits and exclusions outlined in the Product Disclosure Statement. We are sympathetic to the circumstances that lead to your claim and we would like you to contact us via our website or on 1800 789 924 so we can then review your feedback and claim further.
    Reply from Budget Direct representative
  • Worst insurance I've ever used! Broke my teeth and had stiches, evacced plus broke my phone and they still haven't helped me in any way! That was 2 months ago now, sent all details reciepts, surgery costs 2 weeks ago in their online forms which is another loop, budget direct end this marathon I'm sick of it! Any other company would be much better! Mat 1/10
    Reply from Matt