- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
Claim deductions false Statements
My car was damage in my driveway br drunk drive at the middle of night. I have full copy of incident reports records via surveillance camera. There was also cops was during time of incident.
I had gold Comprehensive insurance with Budget Direct, when I was insured with Budget Direct and the representative advised me that, it is Brand car and any accident occurred and I will be replaced by brand new car. Therefore, I have signed up with Budget Direct. But after the incident and they have changed their vocal and saying that, It will be repair what a BIG lies to the consumer. Now 7 months running, there is car still waiting to be repair. Please DO NOT signed up with these Scammers. They keep lies to our communities to get their business running. Go with other local Insurers. There is no point to pay large amounts of insurance premiums with these idiots.
I learn my lesson, Never again.
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