Value for Money
1Value for Money
Not worth the paper its printed on
Suffered a serious injury while overseas, tried to contact them, no answer, tried online chat and was given an email address. After 11 days I received a reply from some claims officer from Allianz who gave no advice or help just questioned me on my level of injury (obviously assessing liablity) I needed medical help and I couldn't even get a commitment to pay my bills.
They dragged the email back and forth until it was time to fly out giving no assistance what soever, when I finally got home and got medical help the injury was far worse than expected and now have a permanent injury due to delayed medical assistance.
3 weeks of asking for assistance, got none, got back to Australia and racking up medical bills only to be informed by the Insurance Company that now that I was back home none of my medical expenses are covered under the policy......which is exactly why they gave me no assistance while I was overseas, they didn't want to pay the bills.
THE ABSOLUTE WORST INSURANCE SCAM I'VE ENCOUNTERED SO FAR.