• Hi Dave, thank you for your review and feedback. We are sorry to hear of your dissatisfaction on your claim settlement. When assessing the claim, it is completed in line with the policy terms and conditions and based on your actual claim circumstances which lead to a claim. If you are dissatisfied with the claim decision and settlement amount, you can raise a dispute by contacting the claims department on Ph: (07) 3012 3112 or Email: [email protected], so they can review this matter further.
    Reply from Budget Direct representative