You get what you pay for

Thank you for taking the time to write this review and provide your feedback Ross. We are sorry to hear your dissatisfaction with the claim process and outcome. Our aim is to assess claims within a timely manner and obtain all required documents in order to complete the claim assessment. Any settlement amounts paid would be in line with the terms and conditions of the policy. Should you be dissatisfied with the claim decision, you may choose to contact the claims department on 1800 444 424 to discuss further.