• Hi Nicole, Thank you for taking the time to provide your feedback. We are sorry to hear about your dissatisfaction. When assessing the claim, this is done in line with the full terms, conditions, limits and exclusions of the policy and in the event of the claim being denied we will outline the reason. You may raise a dispute by emailing your details, information and reference to the review to¬†[email protected], so they can review the matter further.
    Reply from Budget Direct representative