Overall
1.0
Overall
Customer Experience
1.0
Customer Experience
Value for Money
1.0
Value for Money

Budget Direct review by Ulli Zicher

Misleading and lying

We made a claim after we couldn't stay in the booked hotel a night before our cruise due to cancellation and my husband needed to see the doctor on board because he had an ear infection and we had to pay twice the excess amount of $200 :-( We could have saved the money for the insurance!!!!

Ulli Zicher

30 Jul 2024 14:07

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Budget Direct review average

5.2

Overall Rating 69

Awesome 12
Good 0
Average 0
Bad 7
Terrible 44

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Andrea 30 July 2024, 01:22 PM

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Bloody atrocious

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Budget Direct

Sam Farhad 30 July 2024, 01:23 PM

1.0

Claim deductions false Statements

My car was damage in my driveway br drunk drive at the middle of night. I have full copy of incident reports records via surveillance camera. There was also cops was during time of incident. <br/><br/

0 comments 0 likes 0 dislikes

Andrea 30 July 2024, 01:22 PM

Bloody atrocious

Absolutely abysmal service, this company should be ashamed of themselves, not paying out reasonable, lawful claims. And to take nearly 9 months to reach a decision is disgusting. I will NEVER EVER EV

amon 30 July 2024, 01:18 PM

Absolute Dogs

These people are absolute dogs. Don’t care about you or your situation. Took over 6 weeks to resolve a claim and over 20 hours worth of phone call.I also have a newborn baby and had to use my wifes ca

Misleading and lying

Ulli Zicher

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Claim deductions false Statements

Bloody atrocious

Absolute Dogs

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