Online Travel Insurance reviews
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overall rating 0.0 6 reviews
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Customer Experience
2.2
- Awesome 0
- Good 1
- Average 0
- Bad 0
- Terrible 5
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Value for Money
2.0
- Awesome 0
- Good 1
- Average 0
- Bad 0
- Terrible 5
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Claims Experience
1.0
- Awesome 0
- Good 0
- Average 0
- Bad 0
- Terrible 4
Unhelpful uncommunicative
Paid for ski holiday insurance with this company. Holiday was cancelled due to covid19. Holiday company agreed to re-book at no extra charge for same time next year. Same with equipment hire company.
Do not deal with these people
Purchased travel insurance, and tried to cancel the policy and obtain a refund after the cooling-off period as my trip had been cancelled - no go. So sorry, we will cancel your policy - but we will no
Really bad
I have used Allianz/ Online Travel Insurance several times before, but never had to make a claim. This time I did. They showed their true colours.My domestic plane to Melbourne was delayed, which mean
Death of a family member - who lives outside Australia - BEWARE!
I am totally disgusted by this organisation. We travelled to the US and while there visiting my American family (I'm an Aussie, my husband is American), my father in law passed away. We are unabl
Never ever recommended
I’ve lodged a claim for more than three months.<br/>I haven’t received it yet and called them more than 20 times and every time I have been told that your claim would be in your account soon. <br/>The
Would use again
Very happy with the customer service I received from Online travel insurance. I had a lot of questions to do with pre-existing medical conditions regarding my father, and the girl at the other end of
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