- Overall
1.0Overall
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Value for Money
1Value for Money
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Claims Experience
1Claims Experience
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Customer Experience
1Customer Experience
Wise Traveller review by Jezza de los Santos
Terrible experience
My luggage broke during my travel, and currently overseas. They wont compensate for my damaged luggage, not even a cent. Worst insurance i ever bought and worst customer service ever. I regret purchasing a year’s worth of travel insurance and I want a refund for my money!
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Wise Traveller review average
7.2
Overall Rating
18 reviews
- Awesome 8
- Good 0
- Average 0
- Bad 0
- Terrible 6
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1.0
Do not use Wise Traveller
Stay away from this company !! Claims are a nightmare .. lost luggage, flight cancelled, paid for new...
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1.0
Do not ever buy this
I have bought annual travel insurance for almost a decade now, and decided to try this out.
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1.0
Wise not to apply
They ask me first to select a plan, then my credit card details, followed by my personal particulars....
1 comments on this review
We take all feedback seriously and we have attempted to review the background to your feedback. We regret we are unable to find any record that you hold a subscription with us under this name or of an unpaid damaged luggage claim in recent weeks. If you can contact Member Services we would be pleased to assist to review the situation to ensure there has been no anomaly as all claims are processed quickly where all the correct information is provided.
We hope to hear from you soon.
Sincerely
Member Services
The Wise Traveller
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