Wise Traveller reviews
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overall rating 7.2 19 reviews
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Customer Experience
5.9
- Awesome 10
- Good 1
- Average 0
- Bad 1
- Terrible 7
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Value for Money
5.9
- Awesome 10
- Good 2
- Average 0
- Bad 0
- Terrible 7
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Claims Experience
5.3
- Awesome 9
- Good 1
- Average 0
- Bad 0
- Terrible 7
Review of The Wise Traveller Travel Insurance – Misleading Summary vs Actual Coverage
I am a repeat customer of The Wise Traveller and recently had a claim for a flight delay of just over six hours rejected, despite believing it was covered under my policy.<br/><br/>When I purchased th
Misleading Summary vs Actual Coverage
I am a repeat customer (Policy No. TWT65 024 005947) of The Wise Traveller and recently had a claim for a flight delay of just over six hours rejected, despite believing it was covered under my policy
Do not use Wise Traveller
Stay away from this company !! Claims are a nightmare .. lost luggage, flight cancelled, paid for new flight, slept on an airport floor and had to buy emergency clothing .. only portion of the new fli
Do not ever buy this
I have bought annual travel insurance for almost a decade now, and decided to try this out. <br/><br/>1. The limitations in their policy wording is ridiculous. My flight in the US was cancelled becaus
Wise not to apply
They ask me first to select a plan, then my credit card details, followed by my personal particulars. When I keyed in my age, their system didn't accept and hanged there (may be over the age limit
Very slow response and extremely hard to claim from Wise traveller
Do not go for wise traveller insurance. Their response is super slow and their term and condition make it hard for you to claim from them<br/><br/>Below is my experience<br/><br/>On 1st Sept, I submit
Cannot claim baggage damage
I bought an annual travel insurance plan with Wise insurance in Singapore. I made a return trip to LAX. My travel insurance covers my return trip from Singapore to LAX. My luggage handle was destroye
Really Are Awesome
Just great to deal with, the customer service was fantastic and claiming was easy not much more to say. Puts others I've dealt with in the past to shame.
Very happy
Not often I do this, but this time I really wanted to write a quick thanks to everyone that helped. I had a couple of dumb mishaps on a recent trip and needed some help. Every time I asked something I
Service Is Great - Claiming Was Easy
Wasn't sure about Wise Traveller but a friend referred me so took a chance. On my first trip I got sick in Bali and had to make a claim and everything was simple, then recently had a trip to Thai
Just great
The guys have been just great. Contacted them about my claim and they got it sorted quickly. If you need to ask for anything they will help.
Such Professional service
Our claim was handled so quickly & Efficiently, we were very impressed!<br/>We will only use Wise Traveller from now on for our travel insurance.
Great Customer Service
Highly recommend Wise Traveller. Great customer service, were very easy to deal with, quick responses to my questions and claiming was easy. Thank you.
Do not touch this company with a 10 foot pole.
Customer service is terrible. I was taken by ambulance to the Paris American Hospital, was left in a hospital in Paris and was not accepted by The Wise Traveller to be covered on my medical insurance.
Thank you
More than happy to write this recommendation. I was referred to Wise Traveller by a friend everything has been been great particularly after a recent accident in Bali. Great service and support.
Wise Traveller Travel insurance reviews
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