• Hi Carla,

    Thanks for taking the time to provide feedback. I'm glad that we provided you with peace of mind during your travels.

    It looks as though you've mistakenly given us a low score for claims experience when you didn't make a claim. Not to worry, we really appreciate your positive feedback and look forward to hearing from you when you travel next.

    Best regards
    Charlee
    Reply from Zoom Travel Insurance representative