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I had to cancel a trip due to the corona virus and I was outside the time in which you can change dates on your policy. Zoom were very understanding and immediately issued me with a credit voucher. I was so impressed with the speed in which they handled my query and their willingness to find a resolution.
We took out a 1 year frequent traveler policy for 2020. International travel was banned from Australi...
We were booked on the Ghan to travel from Darwin to Adelaide in November 2020. Train was unable to ge...
Travel plans upset due to death of my husband.
Zoom couldn't have made lodging a claim on li...
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