Everyday Insurance from Woolworths reviews
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overall rating 4.5 38 reviews
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Customer Experience
3.3
- Awesome 8
- Good 1
- Average 1
- Bad 3
- Terrible 25
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Value for Money
4.4
- Awesome 9
- Good 5
- Average 3
- Bad 1
- Terrible 20
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Claims Experience
1.6
- Awesome 2
- Good 0
- Average 0
- Bad 0
- Terrible 22
Never respond
Lodged claim last Nov, only responded recently due to negative reviews I put. Lately, still no response again from total loss team as I need to collect private items from the written off car. Terrible
Do not use!!
The worst experience ever. Rude and incompetent staff. Was put on hold for 1.5 hours only to find out that the person I need to speak to has left for the day. Misleading policy with deceptive terms an
Wow, never call back , 1 hr on hold , pathetic
So slow , on hold 1 hr , never call or email back , phoned 10 times , emailed 4
The claims department are the worst
My car got written off by a stolen car while parked at work. It’s been over a month and I’m still waiting for my claim, I’m owed 12.2 k for agreed value. They don’t answer calls or reply to emails. I’
DO NOT INSURE with Woolworths (Hollard) - Disgrace to the Insurance Industry
Don’t waste your money, go with a reputable company. They are ripping people off. You need to report them to AFCA & Fair trading.
Worst Insurer Ever
Not a good insurance company people. They make any excuses not to pay claims. I would not recommend Woolworths insurance or any Hollard Insurance products.
Dont use woolworths car insurance
Terrible service to set up, when first renewal came I had to ID myself to get the annual premium instead of the monthly cost.....so annoying...they advised in renewal email that it was cheaper annuall
Woolworths
Do not get any insurance from this company.. they take money out of people's accounts without permission! They do not return calls, after being questioned, the worst company to deal with. How did
Woolworths Car Insurance - DO NOT BUY!
Do not buy! My 81 year old father just had the worst claims experience. Some things that they did:<br/>1. Agreed value well below 'market value' - check this before renewing (as the agreed
Don't be fooled! They are cheaper for a reason!
Do not deal with Woolworths insurance. They may seem great when purchasing a policy but if ever comes time to lodge a claim they will treat you like a criminal, try to push you around and violate your
Worse than useless
Extras paid for weren't available, damage took over a month to get fixed even though I had full details of other party
Bad Claim Experience
I am been forced by the Company to accept a decision to write off my car just for a dent in the rear bumper bar. The car is fully driveable, repairable.
Shocking/ Liars
worse customer service i have ever received in my life.They write off of my car then 3 weeks later they decline my Claim. They were so rude & NOT helpful
Very very very bad claims and customer experience
Recently I've a 3rd party claim to woolworths insurance (not at fault). Woolworths seems to be engaging 3rd party assist and Hollard insurance. They written off my perfectly running and well loved
Took your money , automatic debit !
I received the renewal notice when I was away and only informed them one month later when I <br/>got back I do not need the policy but they had already taken your money without your authority Coles ,
Everyday Insurance from Woolworths Car insurance reviews
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