Suncorp Insurance reviews
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overall rating 5.7 27 reviews
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Customer Experience
5.7
- Awesome 6
- Good 8
- Average 2
- Bad 5
- Terrible 6
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Value for Money
5.4
- Awesome 5
- Good 8
- Average 4
- Bad 3
- Terrible 7
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Claims Experience
4.5
- Awesome 6
- Good 4
- Average 1
- Bad 2
- Terrible 5
Suncorp Home Insurance
Good comprehensive policy, but unfortunately premium gone up significantly over the last 5 years. Have to call them ever time I receive my yearly bill to ask to reduce the premium, which they normally
Worst experience ever!
We had heard that SUNCORP is the best insurance to have as they had good reports coming out of paying out claims after a disaster (2011 floods). A close friend of mine who is insurance broker said tha
Suncorp great service matches great reputation
Suncorp showed they can be counted on when they were one of the few insurance companies to act quickly and payout fairly when Brisbane was flooded,thus easing the burden on their customers in such a s
Paid out after 5 days :)
Broke my tv when I through the wii remote at it! Suncorp pretty good when I got a new to in 5 days. Seem to pay out for adverse weather conditions too.
Easy and Friendly
Anytime I've called or had to update or change my policy the team at Suncorp have been very friendly and helpful. I've never had to wait long on the phone and the policy price seems to competitive. Ov
home insurance
suncorp was fantastic when a huge tree crashed into our backyard from a neighbours place. it was dealt with really quickly with a minimum of fuss. the tree had to be lifted by crane out of the backy
Claim took one year to settle
How long does it take to clear a simple claim related to a burnt carpet? A year if you are dealing with Suncorp! They have finally cleared the claim that I made almost a year ago. And it has come afte
My claim was positively settled
A section of my house recently got burnt due to faulty wires. Though the house was covered by Suncorp, I was a little worried when I read some of the reviews about them. It did take some time but my c
Pleasant experience with delightful staff
My experiences with them have been really pleasant. Their prices are really competitive and they have well-trained staff who are absolutely a delight to deal with. The sign up procedure was a breeze,
Untrained and unknowledgable staff
If somebody at Suncorp is reading this review, then please take some steps to ensure that your staff is well trained and have adequate knowledge to advise customers. I have called up 3 times to unders
Expensive electronics replaced with cheaper items
Several electronics in our house were damaged beyond repair during last month’s thunderstorm. We immediately called up Suncorp. They assured us that would replace the items. They kept their word, the
Unrealistic premiums for limited services
Their premiums are unrealistic and the services definitely don’t match up. We had to wait 4 months for a kitchen claim to be looked at and we were paid only $100 for a pipe repair work which cost us $
Excellent services with no fuss claims process
My house is covered by Suncorp for the past couple of years and their services have been excellent throughout. Last year, we were victims of an attempted break in but thanks to our dog, the intruders
The worst insurance company around
Probably the worst insurance company around. A part of my kitchen was gutted by fire almost 2 months ago. Ever since, I have just been repeatedly visiting their office to evict some response from them
Unhappy with increased premiums
Despite the fact that in the last two years I have never claimed with Suncorp, notified me that my premium will be increased. I chose them because their policies are priced competitively. I might have
Suncorp Insurance Home insurance reviews
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