They postpone everything to the last miute

They requested same docs more than once and info not required for my claim.
They have 10 days to finalize the claim. On the 10th day, the contacted me requesting more info. Then, it restart the counting... To make the payment, same thing...
In a summary: postpone as much as possible... It is not acceptable how they are complicating my process. I should have received the payment a month ago...

Thais M K Manfrin

14 Jun 2019 10:06

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1 comments on this review

Thank you for your feedback regarding your claim experience. We would like you to contact us via our website or on 1800 789 924 so we can then review your feedback and claim further.

Reply from Budget Direct representative 14 June 2019, 12:28 PM

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Budget Direct review average

5.2

Overall Rating 69

Awesome 12
Good 0
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Bad 7
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They postpone everything to the last miute

Thais M K Manfrin

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Misleading and lying

Claim deductions false Statements

Bloody atrocious

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