Don't fall for the good price!

In short they didn't pay out my lost luggage (which was lost for 3 days by the airline I travelled with).

It said on the policy they cover it up to $600. In that time I had to buy clothes, toiletries etc..

They said they wanted airline reports and receipts of items. I sent them documents signed by the airlines and sent receipts on my bank statement of purchased items as requested.

Over 1 year later THEY STILL HAVE NOT REIMBURSED ME.

An absolute joke of a company. They make the process that hard so people give up on trying to get their money.

I hope their company is struggling extremely badly during covid because after seeing all these other reviews like mine, they don't deserve to exist.

If someone from budget sees this, there's my claim reference number below, sort it out!
ref: LU024368-01

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