- Overall
10.0Overall
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Value for Money
10Value for Money
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Claims Experience
10Claims Experience
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Customer Experience
10Customer Experience
Zoom has exceptional value and service, including claims
We have used Zoom over and over because one of the cheapest and has exceptional customer service. Had a fall which resulted in a kneecap fracture and had to have a straight leg splint on for 6 weeks. This meant couldn't use our tickets for flights, so after a call from their medical team Zoom arranged for me to go on a different airline in business class with the rest of family on same flight as me too in economy. They took care of all the arrangements and had it sorted within a day. This really took the stress out of it all and helped enjoy the second half of our holiday as much as we could.
On our last holiday our daughter lost her expensive dental plate and Zoom took care of everything with no hassles too.
I wouldn't go with anyone else!! Thank you Zoom
1 comments on this review
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