Cover-More reviews
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overall rating 6.0 94 reviews
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Customer Experience
4.6
- Awesome 30
- Good 13
- Average 0
- Bad 5
- Terrible 46
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Value for Money
4.6
- Awesome 27
- Good 17
- Average 3
- Bad 3
- Terrible 44
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Claims Experience
4.4
- Awesome 27
- Good 10
- Average 1
- Bad 1
- Terrible 46
Shame Zurich and Cover More
Terrible experience. I will stay clear of them in the future and urge anyone to strongly consider using them.
Excellent travel insurance
I have used InsureandGo a few times now for my overseas travel. The policy is very good and at a very competitive price. Unfortunately, I have made one claim, and it was approved very quickly. They we
Do not use
There is no real way to contact them when overseas and when calling in to speak to someone the wait is long and it takes 5+ days for a case manager to respond at minimum. I am waiting for a claim
Steer clear!!!
Rang 1300 customer number on 3 different occasions in one day. Each time given different steps to follow. Only to have clam denied after being reassured we would be reimbursed with the policy cover w
Dishonest, fraudulent.
Dishonesti took out travel insurance with Covermore prior to embarking on a 19 day cruise to NZ, the insurance was to cover sickness and medical expenses. On day four of the trip I was diagnosed by th
Never had an issue making a claim
We have so far made 2 claims with cover more. As long as you read and understand the PDS you will know how to claim and what is covered. We submitted both claims with all the required proof and docume
DO NOT USE. COULD NOT BE ANY WORSE
DO NOT USE THIS COMPANY. We had a family member fall severely ill overseas and we needed to make a claim. Cover-more were completely incompetent putting up every hurdle possible to delay urgent repatr
Dont die!
4 months ago, my best friend and his wife travelled to Canada for my wedding where his wife unexpectedly and tragically passed away. You would think there would be some level of empathy and compassion
Refuse to pay out due to drinking on holidays
Anyone who is considering dealing with this insurer should read the news articles on how they have treated their customer Kylee Enwright who is currently stranded in Phuket Thailand in a coma.
Coverless
Refused emergency assistance when my bag was stolen late at night with cash, credit cards, passport, and key to access apartment. They refused to pay for emergency accomodation or transportation to c
ZERO TWICE
IF something is taken from your vehicle, you are not covered. At all. Zero. Our hire car got broken into while we were on a rwo hour walk - all of our stuff was in the boot as we were moving to a diff
FINE PRINT ONE
If you hire a car, they will not pay any damage amounts or excess "unless you take out FULL comprehensive cover with the hire car company", in which case it's covered anyway!! We lost our entire
Australia's Leading SCAMMERS, supported by the Commonwealth Bank
We had an International policy through Commonwealth Bank with this Cover-More, travel and hospital cover. 2 adults, one 4 year old, one 1 year old.<br/>First flight got delayed in Perth and we missed
Excellent service from start to finish
On the day we were due to fly out to Europe my husband was bitten by a white tail spider and ended up in surgery instead of on our flight. I rang Cover-More the next day and explained the situation a
Worst company I have ever dealt with
I purchased domestic travel insurance from their online portal over a month ago and they sent me certificate of insurance but their support team cannot find any details on their system. Despite repeat
Cover-More Travel insurance reviews
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