World Nomads reviews
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overall rating 5.1 50 reviews
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Customer Experience
1.9
- Awesome 2
- Good 1
- Average 2
- Bad 4
- Terrible 41
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Value for Money
2.0
- Awesome 1
- Good 2
- Average 2
- Bad 6
- Terrible 39
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Claims Experience
1.6
- Awesome 2
- Good 0
- Average 0
- Bad 4
- Terrible 38
Never got ANY response on our claim
We have been purchasing this insurance for years. Recently we submitted our first claim but NEVER got any response. In fact, World Nomads is just an intermediary and as a customer you have absolutely
What’s the point?
Flight delayed twice and stranded between home and our destination. <br/><br/>Policy states that deposits and full cost of prepaid expenses are not covered (only new costs). Buyer beware.<br/><br/>3.5
Not recommended, pretty much a scam posing as legitimate
There are two major reasons for travel insurance, missed flights and medical. Lost luggage is an annoyance but you can deal with it.<br/>I missed a connecting flight due to my first flight being delay
I used to recommend them but never again
Both myself (as an official trip leader) and my other leaders used to use and recommend this company - until we needed them. In two separate instances, neither of us were able to get ahold of anyone a
Not recommended if you actually need to make a claim
I feel like world nomads is “highly recommended” by all these paid travel bloggers who have never actually gotten in any form of accident. I got in a pretty bad accident while travelling and really ra
The worse insurance company i have ever dealt with
I will never use them again, the 24/7 does not work. I had a medical emergency, i couldn’t connect with them to get information, when they picked up the phone they were not helpful, they created probl
Avoid
I will never use them again. They are great until you need their help and then they are extremely unhelpful and rude.<br/>They left me stranded for seven days after cancelled flights while I was recov
Expensive
I had an insurance with the company for a 40 day EU trip. Cost was over $280 but I don't feel it worth it. Customer service didn't reply for my first 2 messages, only when I tried the 3rd time
Massively onerous process
Returned from a trip to find three of four wheels on my suitcase are broken. I’d like to make a claim, but World Nomads wants: a receipt for the suitcase, proof of travel, credit card statement, airli
They will not actually help you. They did nothing.
When I try to make a claim online (at the world nomads website), I kept getting the following message: <br/><br/>"Download & complete a claim form. Unfortunately, this type of claim is not yet sup
Avoid this insurance company!
They claim to cover for flight delay/ missing connecting flight. It’s a lie! <br/>I wish I visited this web to read all the reviews before buying the travel insurance from World Nomads.
1.5 months later, still waiting...
I provided all documents requested and then some, and as of today- 1.5 months later- I have heard nothing about my claim. The sent a generic apology after 30 days saying my claim would be "expedited"
Great coverage for a good price but headache for claims
World nomads is a legitimate company providing reliable coverage for a good price. However, if you do end up needing to make a claim, the process could very likely become a headache. I've been try
Good way to lose some money
As many others have said, they will scam you in some way or another when you try claiming anything. I got a phone stolen, tried to claim it, but they wouldn't pay because the theft needed to be ob
Complicated long process to get reimbursed
Fast response but not very helpful answer from customer service.<br/>Lengthy claim form and not easy to understand <br/>Compared to other insurance companies I would not recommend them.
World Nomads Travel insurance reviews
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